Who is Chicago Computer Club?
With a vision of providing higher level I.T. service, Daniel Wang named the company the Chicago Computer Club. We have the expert ability understanding each member's needs. Our membership will provide premium services to customers.
By treating customers right and providing excellent customer service and top notch computer technicians, Chicago Computer Club expanded fast. With almost 1 new location every year, now the Chicago Computer Club has 4 retail locations, and have served more than 20,000 customers, 1,200 businesses, with a 30% revenue increase for the last 6 years.
Best Customer service in the industry to ensure you are worry-free about our service and product:
As a local company, we know that reputation is always our number one concern; we have a dedicated customer service hotline to handle issues and complaints for customer. We have an A+ customer satisfaction rate by our own survey since 2004. We are a Better Business Bureau A+ rating accredited business since 2004.
Providing an unconditional 90-day money back guarantee we show the confidence of our membership service and commitment to bring our customer the best service possible.
Served by the highest trained technicians in the industry, you know your computer and network are in good hands
As a technology provider, we pursue the highest training and certification. Your computer is always in good hands.
- All locations are Microsoft Gold Certified Partners, which is the highest level of partnership with Microsoft. That means even we cannot solve the problems, we can call Microsoft partner support any time to reach the best technician Microsoft has.
- All locations are Authorized Service Centers of the Computer Technology Industry Association.
- 35% of technicians possess a master's degree in computer science or engineering. All technicians have a bachelor's degree.
- All technicians hold COMPTIA A+ certification or MSCE, CCNA certification.
- CCC’s membership service gives customers peace of mind
By using enterprise level I.T. management software for our members, we are able to proactively manage member’s computers. Many common problems can be prevented, 98% of problems can be detected right after they happen, 80 % of the problems can be solved over the internet to dramatically reduce computer downtime. E-mail warnings and monthly reports of computer health give members peace of mind, knowing that the computers are monitoring and managed by professionals.
We are local, we care about our community.
Chicago Computer Club also supports communities while running a successful business. We are proudly sponsoring the International Stevenson foundation, Luthern Family Services, East Chicago Little League, Coalition to Reduce Recidivisim, and Clear Image Recovery Home for Women.
Fast growth over the last 6 years, and continued growth through 2011 expected.
The Chicago Computer Club will expand to 10 locations in Chicago with projected $10 million in revenue in 3 years by 2011. In order to accomplish these goals, we need your help. Come find out why thousands have already joined our computer club membership. We want you to try our service. If you are happy about it, please refer your friends or relatives. If you are not happy about service, please call our dedicated complaint department at 773-596-9608. We will make sure you are completely satisfied.
